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OLE32.DLL Access Violation

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Environment:-

Windows 2008 R2

IIS 7

ASP.NET Application written in VB.NET using Crystal Reports Runtime for Framework 4. Reports run against SQL Server databases.

Occasionally, at seemingly random times, the w3wp.exe process exits with an error (see below). Whilst the process gets re-started, users lose their Session variables, which the application is dependent on. As the failing module is ole32.dll, and we think the trigger for the fault is viewing a (random) report, could this vbe Crystal Reports related?

Faulting Application:- w3wp.exe version 7.5.7601.17514

Faulting module:- ole32.dll version 6.1.7601.17828

Exception:- 0xc000005

Offset 0x0003bc41

Faulting application path:- C:\Windows\SysWow64\inetsvr\w3wp.exe

Faulting module path:- C:\Windows\SysWow64\ole32.dll

There is a similar error reported in SAP Business One, which may or may not be related - see note 1583567


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