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Load Report Failed

I've created a winforms application in Visual Studio 2010 .NET 4.0 using SAP crystal reports for Visual Studio 2010. When deploying the application to a Citrix server, we can't get the report to open. We get this error:

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException: The system cannot find the path specified.

   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
   at HierarchyBrowserWin.WODetailReport..ctor(String sWONO)
   at HierarchyBrowserWin.AssetViewer.dataGridEvents_CellClick(Object sender, DataGridViewCellEventArgs e)
   at System.Windows.Forms.DataGridView.OnCellClick(DataGridViewCellEventArgs e)
   at System.Windows.Forms.DataGridView.OnMouseClick(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.DataGridView.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///M:/WINDOWS/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
HierarchyBrowserWin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///N:/HiearchyWinDistribute/HierarchyBrowserWin.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Oracle.DataAccess
    Assembly Version: 9.2.0.700
    Win32 Version: 9.2.0.700
    CodeBase: file:///M:/WINDOWS/assembly/GAC/Oracle.DataAccess/9.2.0.700__89b483f429c47342/Oracle.DataAccess.dll
----------------------------------------
System.Data
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.EnterpriseServices
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
System.Numerics
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
CrystalDecisions.CrystalReports.Engine
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/13.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
----------------------------------------
CrystalDecisions.Shared
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Shared/13.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
----------------------------------------
CrystalDecisions.Windows.Forms
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/13.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
----------------------------------------
CrystalDecisions.ReportSource
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportSource/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///M:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
log4net
    Assembly Version: 1.2.10.0
    Win32 Version: 1.2.10.0
    CodeBase: file:///M:/WINDOWS/assembly/GAC_32/log4net/1.2.10.0__692fbea5521e1304/log4net.dll
----------------------------------------
CrystalDecisions.ReportAppServer.CommLayer
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.CommLayer/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
----------------------------------------
CrystalDecisions.ReportAppServer.ClientDoc
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.ClientDoc/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll
----------------------------------------
CrystalDecisions.ReportAppServer.DataDefModel
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataDefModel/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll
----------------------------------------
CrystalDecisions.ReportAppServer.CubeDefModel
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.CubeDefModel/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll
----------------------------------------
CrystalDecisions.ReportAppServer.ReportDefModel
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.ReportDefModel/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll
----------------------------------------
CrystalDecisions.ReportAppServer.Controllers
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.Controllers/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll
----------------------------------------
CrystalDecisions.ReportAppServer.DataSetConversion
    Assembly Version: 13.0.2000.0
    Win32 Version: 13.0.2.469
    CodeBase: file:///M:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

 

 

The report is located in the same folder as our application executable. We have loaded the 13.0.2 msi file on the citrix server. We saw an article about needing to add a "ReportDirectoryPath" entry in the registry, we saw articles on permissions so we added the network service user  to the m:/ drive and gave it full permissions and did the same for the ASPNET user but none of these worked.


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