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Strange information in one report

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Hello,

 

I'm using this simple report to get information of a Contact Center database:

 

SELECT

    ContactCallDetail.sessionID,

    ContactCallDetail.startDateTime,

    ContactCallDetail.endDateTime,

    ContactCallDetail.connectTime,

    ContactCallDetail.originatorDN,

    ContactCallDetail.calledNumber,

    ContactCallDetail.applicationName,

    ContactCallDetail.customVariable1,

    ContactCallDetail.customVariable2,

    ContactCallDetail.customVariable3,

    ContactCallDetail.customVariable4,

    ContactCallDetail.contactDisposition,

    AgentConnectionDetail.startDateTime AS startDateTimeAgent,

    AgentConnectionDetail.endDateTime AS endDateTimeAgent,

    AgentConnectionDetail.ringTime,

    AgentConnectionDetail.talkTime,

    AgentConnectionDetail.holdTime,

    Resource.resourceName

 

FROM        

Resource INNER JOIN

AgentConnectionDetail ON

Resource.resourceID = AgentConnectionDetail.resourceID

RIGHT OUTER JOIN

ContactCallDetail ON

AgentConnectionDetail.sessionID = ContactCallDetail.sessionID AND

AgentConnectionDetail.sessionSeqNum = ContactCallDetail.sessionSeqNum

 

WHERE (applicationName LIKE N'FrMe_AS%') AND

(ContactCallDetail.startDateTime >= CONVERT(DATETIME,{?StartDate} + ' 00:00:00', 102)) AND

(ContactCallDetail.startDateTime <= CONVERT(DATETIME, {?EndDate} + ' 23:59:59', 102))

 

ORDER BY ContactCallDetail.startDateTime , AgentConnectionDetail.startDateTime

 

Basically it is selecting the fields you can see on the report from the application "FrMe_AS" and in a specific day (selected in the Crystal Delivery tool).

 

But in the report, I can see some entries about a completely different date (2010) and table (users not in the Application Name).

 

Have someone any idea of what can be happening? I'm attaching a capture of the issue.


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