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TruncateClippedFieldStrings registry setting not fixing overlap problem

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Hello,

 

I am using Crystal Reports for Visual Studio 2010. I currently have 13.0.15.1850 installed on both my development machine and the production server. The server is Windows 2012 R2 Standard.

 

I am seeing the issue that others have reported, in that using the CrystalReportViewer component results in text columns overlapping in the DHTML viewer. However, when the report is exported to PDF or XLS, the data is exported properly.

 

I have spent some time researching the and have pursued suggested solutions to no avail. The suggested solution is to add the TruncateClippedFieldStrings entry to the registry.

 

This KB mentions the problem I am experiencing, but does not mention VS.

https://apps.support.sap.com/sap/support/knowledge/public/en/0001218653

 

This KB mentions the TruncateClippedFieldStrings setting and where to set it.

https://apps.support.sap.com/sap/support/knowledge/public/en/0002165260

 

I have set the value at multiple locations in the server registry :

HKEY_CURRENT_USER\Software\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports\SavedData\TruncateClippedFieldStrings

HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports\SavedData\TruncateClippedFieldStrings

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports\SavedData\TruncateClippedFieldStrings

 

I even tried these locations because I was trying anything :

HKEY_CURRENT_USER\Software\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\SavedData\TruncateClippedFieldStrings

HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\SavedData\TruncateClippedFieldStrings

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\SavedData\TruncateClippedFieldStrings

 

I initially had SP16 installed and downgraded to SP15 because this thread mentioned that :

http://scn.sap.com/thread/3870078

 

These other threads also seem to have the problem unresolved for some users :

http://scn.sap.com/thread/3503658

https://scn.sap.com/thread/3431931

 

I am specifically looking for a solution to this problem using CR for VS2010. What is the specific registry entry? Does TruncateClippedFieldStrings work with the CR runtime for VS2010?

 

Thanks in advance for any help!

Dennis Annulis


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