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Crystal Reports in a .NET Application ignores Printer Tray

Hello,

 

we have developed an application with Visual Studio .NET 2015 to print our Crystal Reports files. We deliver the application to several customers, but when they try to print to a printer with more than one printer tray, the Report is printed always on the paper of tray one, although the printer driver in windows is configured with printer tray 2, e.x.

 

We already tried to install the newest version of Crystal Reports Runtime on the Clients, but the problem occurs

 

Does anyone of you also has this problem and knows how to solve it? Do we have to develop it within the source code?

 

Sorry for a possible double post.


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