Hi,
We have Crystal Report Developer 11, and use its dll(s) on our web servers. When we have high-volume of of users clicking a button on our website (such as sending out 2,500 emails with a link to this page) to generate a pdf , I received the following error:
Load report failed. at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
at IFT.SitecoreWeb.Sublayouts.ttsltODMembershipInvoiceReport2016.GenerateReport(Boolean isPrint)
NOTE:
1) This report has 13 subreports.
2) The problem was solved by itself the next day (or so) after the volume of clicks reduced.
I did an initial research and saw an SAP document mentioned "75 print job limit". I am wondering if this is the issue we are having? What would be the best solution to solve the problem?