When running two Crystal reports, I'm currently seeing the attached error "The file is in use by another application". This issue started to occur mid/late July 2015. This issue is only occurring on 4 machines. The problem machines we replicated the issue on currently has all anti-virus software disabled and there hasn't been any automated processes or scheduled tasks currently running on the machines. When the user logs into another machine that doesn't see this issue, these two reports are able to be previewed and printed as well. The problem machines are running Windows 7 and are 32 bit machines. The machines seeing this issue have always ran Windows 7.
Items completed on one of the problem machines:
1) Reinstalled the Crystal .NET SP3 runtime
2) Reinstalled the XML parser
3) Reinstalled the XML driver
4) Gave full read/write permissions to the c:\xml folder for all users (This is were the Crystal temporary files are written out to)
6) Made sure an ODBC connection to the databases is able to be made from the problem workstation
7) Confirmed that this issue wasn't associated with a Windows User Profile corruption issue
8) Changed the default printer on the problem machine and that didn't resolve this issue
One of the reports was last changed on 1/9/2015 and the other report was last changed on 4/20/2015.
Do you know what this issue could be associated with? What steps would you recommend be completed to resolve this issue?