Hyperlink error internet explore 11

I have made a crystal report using version 11

Based on the field ticketId I created a hyperlink formule which bascially says: 'http://websiteExample.com/form=3&ticketid='+{opdracht.TicketId}

If I run the code in crystal reports 11, it works.

Now we copy the report to the website and now when we click on the ticketId, in internet explore it shows the default ticketscreen like if you didn't select a ticket yet.

In chrome however it works fine and automatically opens the right ticket.

I do not know which webviewer version of crystal reports viewer they use.

How can I solve this?