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Method missing CrystalDecisions.ReportAppServer.ReportDefModel.ISCRExportOptions.get_ExportOptionsEx() in export

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Hi, I'm having c# 32-bit application in Visual Studio 2013 with Crystal report solution. I use CRRuntime_32bit_13_0_12.msi for run-time. When some of our customers to start export report, they have a error

CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag CrystalDecisions.ReportAppServer.ReportDefModel.ISCRExportOptions.get_ExportOptionsEx.

 

The code is:

 

              ExportOptions exportOpts = new ExportOptions();

              DiskFileDestinationOptions diskOpts = new DiskFileDestinationOptions();

              exportOpts = reportDocument.ExportOptions;

              exportOpts.ExportDestinationType = ExportDestinationType.DiskFile;

              diskOpts.DiskFileName = printStruct.strExportPathName;

              exportOpts.DestinationOptions = diskOpts;

              exportOpts.ExportFormatType = ExportFormatType.PortableDocFormat;

              reportDocument.Export();

             

 

Can you help what is wrong?

On our developer computer (VS 2013, Crystal report 2013 instaled) everythings works fine.

I read articles about get_ExportOptionsEx error by to export to stream, but I thinks this my problem is different.

Thanx for help. Tom


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