Straight to the problem.
After applying SP4 , in the preview screen lines of text in the report overlapped, and the printed result also not align&space correctly .
Our problem is like the one in http://scn.sap.com/message/13528996.
I've red that the fix is in update for SAP Crystal Reports, developer version for Microsoft Visual Studio (previously SP5)
due on Q1 2013.
At that same projection date of patch release; we're releasing to production server a new application that uses the new report engine.
So we're in need of an immediate fix, before Q1 2013.
Is it possible that we could have the problem fixed, without patching the report engine?
If a hotfix is out of the question, but we're prepared to use a beta hotfix if available.
Is the technical assistance from SAP Crystal Single Case Support Services an option as a solution ?
What technical issues, SAP Crystal Single Case Support Services able to handles ?
We're located in jakarta, Indonesia.
Thanks