We have just upgraded our desktop application from Crystal Reports XI Release 2 to SAP Crystal Reports, version for Microsoft Visual Studio (Support Pack 11). Our developers' machines have Visual Studio 2010/2012/2013 installed and also the Install Executable for SAP Crystal Reports, version for Microsoft Visual Studio (Version 13.0.11.1467). On our developers machines, after compiling our code, they can run a report in our software to screen and the report loads within seconds.
However, after our desktop application is installed (install is created using InstallShield) onto a non-developer machine, when a report in our software is ran to screen, the reports loads slowly but finally appear within a minute or two (print to printer or to file is fast). Is there something we are missing in our installation?
FYI - Our installation has the required Microsoft Visual C++ 2005 SP1 Redistributables (two of them), all of the Visual C++ 8.0 (x86) merge modules (ten of them all with Version 8.0.50727.762), and the SAP Crystal Reports runtime engine for .NET Framework 4 merge module (Version 13.0).