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Parameter selection values not displayed after migration from Crystal ActiveX Viewer to .Net Viewer

Our software has a screen embedded within it where the customer can run their Crystal reports, this used the ActiveX/COM report viewer which worked well enough and the customer was happy.

 

Because the ActiveX/COM report viewer is now obsolete we built a screen using the new .Net viewer.

 

Unfortunately the customer is now very unhappy because the .Net viewer is not displaying the selection criteria very well.

 

For example:

They have a report of sales for a branch, when they run the report the choose the branch to report on.
In the old screen using the ActiveX/COM viewer the report displayed a list of branches and they picked one from the list - see below:

Image may be NSFW.
Clik here to view.
ActiveX.jpg

 

 

In the new screen using the .Net Viewer they don't get a list, they have to type in the branch number - see below:

Image may be NSFW.
Clik here to view.
DotNet.jpg

 

I've spent two hours searching the SAP site for answers and found nothing - I expect the answer is in there somewhere but I can't find it.

Has any experience this?

I don't know if this a deficiency in the .Net viewer or something I haven't done.

Any help gratefully received!


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