Our software has a screen embedded within it where the customer can run their Crystal reports, this used the ActiveX/COM report viewer which worked well enough and the customer was happy.
Because the ActiveX/COM report viewer is now obsolete we built a screen using the new .Net viewer.
Unfortunately the customer is now very unhappy because the .Net viewer is not displaying the selection criteria very well.
For example:
They have a report of sales for a branch, when they run the report the choose the branch to report on.
In the old screen using the ActiveX/COM viewer the report displayed a list of branches and they picked one from the list - see below:
In the new screen using the .Net Viewer they don't get a list, they have to type in the branch number - see below:
I've spent two hours searching the SAP site for answers and found nothing - I expect the answer is in there somewhere but I can't find it.
Has any experience this?
I don't know if this a deficiency in the .Net viewer or something I haven't done.
Any help gratefully received!