I've been researching this on the SAP Business Objects web site - so far nothing has worked!
I'm creating an ASP.NET web app using CR for VS (version 13.0.10) under Visual Studio 2013 for .NET 4.x running on a Windows 2012 (64-bit) server. The app is compiled under 64-bit and the report shows data in the Web Viewer. The only thing missing are the images (including the charts) - I'm seeing red Xs because the path to the image is not found. The image path has the path of the folder that my ASP.NET web form is in - with http://servername/appname/foldername/CrystalImageHandler.aspx?dynamicimage=cr_tmp_imagehttp://servername/appname/folder/CrystalImageHandler.aspx?dynamicimage=cr_tmp_image_ ... That path produces a 404 error (confirmed in the IIS logs). However, the images are all there if I export to a PDF!
I researched a number of threads (887604, 1338110, 1810968, 3375644, 3541014) and documents (1329630, 1547124) that address this issue. From the info, I tried putting the httpHandler reference under the system.web section or putting the handlers reference under the system.webServer section (with both preCondition="integratedMode,runtimeVersionv4.0" and preCondition="integratedMode"). (FYI, my application pool is using Integrated mode.) So far nothing has worked!
If anyone has any ideas what I am missing or what might be wrong here, please let me know. Thanks in advance for your help!