With the installation of SP6 runtime, our clients that connect via Citrix are getting the following Load Report Failed message:
In order to fix, they must change their Citrix Connection Session Security for Files to Full Access. And, apparently, even if this Files setting is correct, they still cannot create files on the root of their C: drive, so they must create a new folder on their C: dirve and save any files to that folder.
I saw this discussion Crystal report error while loading the file and Don stated:
"Hello,
It's exactly what it says, the path to the report is not correct, user does not have permission to it or it simply doesn't exist.
Check Citrix's Forum, there are known issues with it and CR.
Don"
Prior to our upgrade to V13.0.6.1027, we we used the Crystal 2008 runtime components to run reports, and had no issue. Why, with this version of runtime does the access change? We have many citrix users, and this has become a critical issue.
Can you please point me to the specific forum that states the known issues with Citrix and CR?
Thank you