Does Crystal Reports have a runtime log

Could someone help:  My company has multiple ASP.net websites that use Crystal reports.  The web sites all have been working correctly and the reports generate correctly but (depending on the time of day) when users click on the print button, the print box doesn't appear or takes quite a long time, ie: 3 minutes.  Note: These web sites are being run on an Intranet only.  The delay does appear worse over a VPN connection to the web server.  Does anyone have any suggestions to resolve this problem, is there a way to view a Crystal Reports runtime log to check if users are running multiple CR reports consecutively?

Thanks

Dave.