Hello Support,
We are currently using 13.0.3.612 version of Crystal report. We want to print the report to the printer from the windows service. For printing the report to the printer we are using the “PrintOutputController.PrintReport” method. At our end on the Windows 8 machine this method is giving following error:
Message: Error HRESULT E_FAIL has been returned from a call to a COM component.
StackTrace: at CrystalDecisions.ReportAppServer.Controllers.PrintOutputControllerClass.PrintReport(PrintReportOptions options)
at PMLWLibrary.CrystalReport.LoadReports()
And on the Windows 7 machine the report is sent to the print spooler, however the report is not printed on the printer. Not sure what could be causing the issue. Can you please let us know what could be causing the issue.