uf12manager.dll crashes w3wp process

Hi,

In one of the site crystal reports server 2008 is installed.  ASP.Net web forms are used for launching the reports.  In the web server w3wp crashes frequently.  When we verified the event viewer we got the following information during the crash

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8

Faulting module name: uf12manager.dll, version: 12.3.0.601, time stamp: 0x4bd043f7

Exception code: 0xc0000005

Fault offset: 0x0000512f

Faulting process id: 0xadc

Faulting application start time: 0x01ce98cd4742279f

Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe

Faulting module path: C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\uf12manager.dll

Report Id: 735f2709-04c2-11e3-a051-5cf3fc7a0c38

Can any one help me to over come this issue ?

Is there any fix available for this issue ?

Thanks.